Effective August 27, 2026
These Terms & Conditions govern your use of the Direct Energy Service website and our communications. By using the website, you agree to these terms. If you do not agree, do not use the website.
About Direct Energy Service
Direct Energy Service is the business name of A & N Gittins, LLC. We provide education, sales support and personalized reviews of potential home-energy options. We are an independent home-energy consulting company and are not a utility, government agency or licensed contractor. When a homeowner elects to pursue a project, the applicable licensed contractor and CSLB information are disclosed before any proposal or agreement.
Informational nature of website
Website content is general information and is not a binding quote, guarantee or offer. Equipment, pricing, production, savings, incentives, eligibility, financing, rate structures, warranties, backup capability and project timelines depend on individual circumstances and the terms of the applicable provider and project documents.
Estimates and energy reviews
Any preliminary review depends on information supplied by the homeowner and available utility, roof and usage data. Final designs and terms may change after site survey, engineering, utility review, credit approval, permitting or other project requirements. You should review all final documents before making a decision.
SMS program terms
If you separately opt in, A & N Gittins, LLC dba Direct Energy Service may send text messages to the mobile number you provide.
- Marketing messages: may include solar or battery information, service updates and occasional offers.
- Non-marketing messages: may include inquiry responses, appointment reminders, energy-review updates, requested documents and project communications.
- Frequency: message frequency varies based on your inquiry and interactions.
- Costs: message and data rates may apply.
- Opt out: reply STOP to end text messages. You may receive one confirmation message.
- Help: reply HELP or email info@directenergyservice.com.
- Consent: consent to receive text messages is not a condition of purchase.
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier availability and network conditions. You must be the subscriber or authorized user of the mobile number provided and must be at least 18 years old.
Email and telephone communications
When you request contact, we may respond using the contact information and communication methods you provide, consistent with your selections and applicable law. You may ask us to stop marketing communications at any time.
Acceptable use
You may not misuse the website, interfere with its operation, attempt unauthorized access, submit false or unlawful information, or use its content in a way that violates applicable law or another person’s rights.
Third-party services and links
The website may reference or link to third-party providers and services. We do not control those websites or their terms. Your use of a third-party service is governed by its own documents and policies.
Disclaimer and limitation
The website is provided on an “as available” basis. To the fullest extent permitted by law, A & N Gittins, LLC disclaims implied warranties relating to the website and is not liable for indirect, incidental, special or consequential damages arising from website use. Nothing in these terms limits rights that cannot legally be waived.
Changes
We may update these terms periodically. The effective date shown above identifies the current version. Continued use after an update constitutes acceptance of the revised terms.
Contact
A & N Gittins, LLC dba Direct Energy Service
Phone: 951-582-3792
Email: info@directenergyservice.com
Southern California
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